Technology drives on-property spend

http://www.hotelworldnetwork.com/technology/technology-drives-property-spend

This is definitely an up and coming trend since everyone is constantly on the go and constantly staying connected with the latest and greatest cell phones. I think it is the way of the future because as technology improves our lives become simpiler and simpiler and this article proves this. The only problem I have with technology taking over the hospitality field is the lack of human interaction and the service we come to expect after paying an arm and a leg for a hotel room, I want actual people to be at my becon call. Even though this may be true for most instances , sometimes ordering room service on your TV could come in handy for those times when you just don't feel like leaving your room or picking up the phone. I found another article that includes some trends to look for and keep a close watch on if you plan on being successful in the hospitality scene. It includes such things as more and more apps for everything from ordering your food at a restaurant to information about different food items and liquor to smart inventory control systems that tell you how your doing and how you could improve. I like the idea of integrating technology into this industry, I'm just affraid that we will lose site of what it really means to be hospitable in a day and age where we are overrun by super computers and soon to be robots.